Important Notice for Candidates: PMKVY training, assessment, and certification under the Short Term Training (STT) and Recognition of Prior Learning (RPL) components are entirely FREE for eligible candidates. No agency or Training Centre is authorized to collect fees from candidates for these services.
1. Overview
This Refund and Cancellation Policy applies to the fees paid by prospective Training Providers (TPs) and Training Centres (TCs) for registration, affiliation, and inspection processes through the State Consulting Agencies (SCAs) and the National Skill Development Corporation (NSDC) portals under PMKVY 4.0.
2. Training Provider Application & Inspection Fees
As per the official guidelines, organizations applying to become Training Providers are required to pay a non-refundable processing fee upon project approval. This typically includes:
- TP Registration Fee: ₹10,000
- TP Inspection Fee: ₹20,000
Policy: Once paid, the TP Registration and Inspection fees are strictly non-refundable and non-transferable under any circumstances. This applies even if the Training Provider withdraws their application, fails the physical inspection, or gets rejected due to non-compliance with PMKVY 4.0 guidelines.
3. Duplicate or Failed Transactions
If a user experiences a technical error during online fee payment resulting in multiple debits for a single application, the following rules apply:
- The applicant must report the duplicate transaction to the PMKVY Grievance cell or their respective SCA within 7 working days of the transaction.
- Valid proof of double deduction (e.g., bank statement, transaction reference numbers) must be provided.
- Upon verification, the duplicate amount will be refunded to the original payment source within 14 to 21 working days.
4. Application Rejection & Cancellation
The NSDC and the respective SCAs reserve the right to cancel or reject any Training Provider application if:
- The submitted documents are found to be forged, invalid, or incomplete.
- The Training Centre fails to meet the infrastructure and equipment criteria during physical inspection.
- The applicant violates any terms laid out in the official PMKVY 4.0 guidelines.
In all such cases of rejection or cancellation initiated by the authority due to applicant non-compliance, no refunds will be issued.
5. Contact for Payment Disputes
For any queries related to payment failures, technical glitches on the payment gateway, or to raise a refund request for a duplicate transaction, please contact us at:
- Email: grievance@pmkvyproject.org
- Helpline: +91 120 462 7517 (Mon - Sat, 9 AM to 6 PM)
Note: Please ensure you include your Application ID, Transaction Date, and Transaction Reference Number in all payment-related correspondence.
Last Updated: February 2024